September 20, 2006

In which I call out an inconsiderate person as such

It’s going to be a long night at the office, so I went to Randall’s for a Diet Pepsi and a TV dinner a few minutes ago. I approached one of the express lanes, which was clearly marked with a large sign: 15 items or fewer.

The woman in front of me had approximately 40 items splayed all over the conveyor belt, which bugged me. But I didn’t say anything. Then, as the woman was bagging her groceries, she asked the cashier why there wasn’t an employee there bagging her groceries.

The cashier responded that it’s an express lane, and the sackers work at the regular lanes.

The shopper, a bit flustered, then said, “I didn’t know that.”

Bullshit.

First of all, there’s a large sign proclaiming “Express Lane,” and specifying the details thereof. On this sign, the letters and background are in contrasting colors, and the text is printed in block letters in the English language. The sign is suspended directly above the entrance to the lane. Furthermore, it’s positioned in such a way that you can’t see the light indicating the lane is open without having the sign directly in your field of vision.

Secondly, this store is configured like virtually every other grocery store in the English-speaking world. The first two or three lanes are always express lanes.

The cashier started to say something, and the woman cut her off: “Why didn’t you tell me? You should have told me.”

Now, I have a working knowledge of human nature. I understand that all people — myself included — have an inclination to duck responsibility for their mistakes. No one likes to think they’ve failed, so people shift the blame. I understand that. But this woman didn’t blame circumstances, or society, or something else out of her control. She blamed an innocent person for her wrong action. And that pissed me off. I had to say something, so I did.

“No, she shouldn’t have told you,” I said. I turned and pointed to the sign above the register, a sign you can’t miss, even if you’re a stupid, inconsiderate boor.

“There’s a big sign right there. It says ‘15 items or fewer’ in 8-inch letters. You can’t miss it.”

The woman quickly, but not quickly enough, bagged her groceries and left in a huff. I paid for my purchase and the cashier gave me a smile. Made my day.


June 14, 2006

Scraps of thoughts

Like many people, I jot down lots of notes throughout the day. In my case, I use Post-Its, which are stuck in a row right in front of my computer keyboard.

I was cleaning them off, and I realized that they were just scraps of thoughts. Here today, gone tomorrow. In many cases, I don’t even remember what the note was supposed to mean. I wrote it down long enough to do something with it.

Here are some of the things I found important enough to write down:

  • Smokey Bones
  • 8/1980
  • BCC everyone
  • 4/3/06 79.12
  • in ETJ of Pflugerville
  • 6am-4pm
  • $20 pig
  • R Lexington

I know what some of these mean. Others I don’t.


May 19, 2006

Assigned seating on The Company Plane?

The Whited Curse strikes again — Southwest Airlines is considering scrapping its open-seating policy:

The airline is overhauling its computerized-reservation system to add the ability to assign seats and offer international flights. Officials say neither change is for sure.

The earliest Southwest could switch to assigned seating, used by every other major U.S. carrier, is 2008, Chief Executive Gary Kelly said Wednesday. The system won’t be able to handle the tax and customs information required for international travel until the following year, he said.

It would be a mistake to move away from open seating. As SciGuy has discussed, it’s faster and more efficient than assigned seating. One of Southwest’s major competitive advantages is its quick turnaround time. Planes don’t make money sitting on the ground, so Southwest keeps ‘em in the air. By shaving just a few minutes off each flight, you can accumulate enough saved time during the day to fly one more hop. The flipside is also true: waste an extra few minutes on the ground every flight, and you run out of daylight pretty soon.

To see, let’s crunch some numbers. Let’s say a Southwest plane’s workday is 12 hours; the first takeoff is at 8:00 a.m., and the plane has to be on the ground in its final destination city by 8:00 p.m. Let’s assume 1-hour flights with 20 minutes on the ground in between flights. For simplicity’s sake, all flights are within the same time zone.

The timetable looks like this:

  • Flight 1: 8:00-9:00
  • Flight 2: 9:20-10:20
  • Flight 3: 10:40-11:40
  • Flight 4: 12:00-1:00
  • Flight 5: 1:20-2:20
  • Flight 6: 2:40-3:40
  • Flight 7: 4:00-5:00
  • Flight 8: 5:20-6:20
  • Flight 9: 6:40-7:40

That’s 9 flights a day. To make it easy, we’ll assume 100 passengers per flight, each paying $100. That’s 10 grand in revenue per flight. Fly this route every day for a year, and you pull in $32.85 million.
Now let’s say you introduce assigned seating, and let’s say it adds just 5 more minutes on the ground, per flight. Now your timetable looks like this:

  • Flight 1: 8:00-9:00
  • Flight 2: 9:25-10:25
  • Flight 3: 10:50-11:50
  • Flight 4: 12:15-1:15
  • Flight 5: 1:40-2:40
  • Flight 6: 3:05-4:05
  • Flight 7: 4:30-5:30
  • Flight 8: 5:55-6:55

Because of all the dilly-dallying on the ground, Flight 9 won’t get in before closing time, so it gets cut. Using the same assumptions as before, annual revenue just fell from $32.85 million to $29.2 million, a loss of $3.65 million or 11.1 percent. And that’s just on one route. Extrapolate that figure systemwide, and you’re talking some serious coin.

Of course, this idea makes sense if enough passengers are willing to pay a premium for assigned seating. It would have to be a pretty big premium, though — 11.1 percent just to break even. I don’t think many Southwest customers would pay it, given the choice. I sure as hell wouldn’t.

[Hat-tip: Laurence]


May 7, 2006

Thoughts from Gate 38

As I write this, I’m sitting in Concourse C of Tampa International Airport, trying to digest the weekend. I flew out here to visit my friend Meg, a good buddy from my Observer days. Since it’s hard to get away from work, I tend to take my vacations in short spurts — fly out Friday, pack as much action into 48 hours as I possibly can, and fly home Sunday. This weekend was no different.

I enjoy my style of short-duration, high-intensity vacation, but it has its drawbacks. Chief among them is the fact that I get really introspective towards the end.

Meg is a fellow at the Poynter Institute, and several of her friends are fellow journalists. Hanging out with these folks, seeing a cool town with beautiful weather, and generally getting out of Houston really made me second-guess my life. Part of the problem is the thought-distorting effects of nostalgia. Seeing friends from college brings back the good old days, which I know I remember inaccurately.

I remember the fun times: shooting pool at Corby’s, drawn-out dorm-room discussions and snowball fights. Of course, in that sort of nostalgic mindset, I tend to forget the impossible statistics exams, high-pressure deadlines or not being able to get a date. That’s how nostalgia works, I suppose.

But a lot of this little mini-crisis is just good old-fashioned FUD. All these what-ifs buzz around my head, and no one can answer them. What if there’s a perfect house in Chicago or West Texas or London, just waiting for me to make an offer? What if I could make more money at another firm? In another industry? What if I bought a dog or enlisted in the Army or started a business or ran for office?

The second-guessing bothers me because it’s close to disloyalty, as though what I currently have isn’t good enough. And yet, I’m very happy with my life. I have a very comfortable armchair. I live close enough that I can drop in on my family whenever I want. I make a good living at a job I love in an industry I find fascinating. I’m in love with a wonderful girl who loves me back.

Intellectually, I know all those “what-if” questions are unanswerable. I know that constant second-guessing is paralyzing, and I’ve got too much stuff to do. So the solution for now is pretty easy — knock it off. Tomorrow I’ll get up, appraise another building, visit my folks, kiss Diane, and get on with life.

Until my next vacation.


May 4, 2006

Mattsapundit by the numbers

I was looking over my blog’s stats today, and I was blown away by the sheer volume of numbers involved. In the 489 days I’ve maintained Mattsapundit, here’s what my readers and I have generated:

  • 768 posts (1.6/day) in 43 categories
  • 298 comments (0.6/day) from 78 commenters

Here are some stats on my traffic since I’ve been on WordPress (80 days):

  • 4,323 unique visitors (54 visitors/day)
  • 8,622 visits (108 visits/day, 2 visits/visitor/day)
  • 78,567 pages served (982 pages/day, 9 pages/visit)
  • 1.53 GB of data served (19.6 MB/day, 186 KB/visit)

And here are the records:

Most popular time for viewing Mattsapundit is 4:00-5:00 p.m., and the least popular is 1:00-2:00 a.m. The highest-traffic day of the week is Tuesday, and the slowest day is Sunday.

The top referring sites are Lone Star Times, the old Mattsapundit and blogHOUSTON.

The vast majority of readers are in the United States, which I expected. The second most common country is the Netherlands for some reason. I have no idea why. Canada rounds out the top 3.

Windows XP is the most common operating system of Mattsapundit readers, followed by Mac OS X and Linux. Internet Explorer (yuck) is the leading browser, followed closely by Firefox, with Safari in a distant third.

Google is by far the most popular search engine, garnering 89.3% of the searches that end up here. Yahoo and MSN are both in the single digits.

Speaking of search engines, here’s the fun part — the most common search phrases people use to find Mattsapundit. Here are the top 10:

  1. soul glo
  2. wetback mountain
  3. houston roller derby
  4. soul glo video
  5. soul glo audio
  6. mattsapundit
  7. just let your soul glo
  8. carlos mencia wetback mountain
  9. russ sartain
  10. carlos mencias wetback mountain

As a highly trained statistics professional, allow me to make a hypothesis. Y’all really like Coming to America. Good crowd. Along with the popular search phrases, though, there are a lot of bizarre ones. Here are a few:

  • beat you like a redheaded stepchild movies
  • alexander euthanize oliver stone
  • bizarre hooker september holidays
  • transgendered razor bumps african american
  • dried feces on pizza

I’ve asked this before and I’m sure I’ll ask it again: What the hell is the matter with you people?


April 7, 2006

They’re everywhere

Squarebottsdot

This post is dedicated to a ubiquitous but unsung hero of modern transportation infrastructure: the raised pavement marker, or “dot.”

These markers — known in California as “Botts’ dots” after their inventor — are those ubiquitous round or square lumps used as lane markers on roadways all across the Fruited Plain. At first glance, they’re pretty simple. But this apparently simplicity belies a lot of engineering prowess.

Construction

First of all, what are they made of? Well, they come in multiple shapes, and are made of different materials. For an up-close-and-personal look at these little guys, I spoke to Ken Dinning of Professional Pavement Products in Houston, who was gracious enough to tell me everything there is to know about raised pavement markers.

City streets tend to use simple round buttons, measuring 4″ across, like this:

dscn2068

It’s basically just a dome-shaped lump of fired ceramic clay, painted with nonreflective paint and then glazed. It’s 4″ in diameter and 3/4″ thick. The bottom isn’t painted, and has ridges molded into it, giving it a larger surface area for adhesion to the road, which is accomplished using a bituminous glue. (More on that later.) That’s the basic, no-frills marker.

Now we come to the real star of the show, the Class R Raised Retroreflective Pavement Marker. Avery Dennison is the largest manufacturer of Class B dots, but this model is a Glowlite 987, made by the friendly Communists at the Chongqing Universal Pavement Marker Company:

DSCN2069

DSCN2070

As you can see, the construction of a Class B dot is a lot different. It’s a hard ABS plastic shell, filled with a material kinda like concrete. It measures 4″ square and weighs 8 oz. It has a trapezoidal cross-section with a reflector on at least one of the two sloped faces. The reflector, angled at 30° for maximum visibility, exhibits a property called retroreflectivity, meaning all the light shone into the reflector reflects back directly to the source of the light, not in some other direction. No matter what angle you look at the thing, you’ll see the same bright reflection.

Because this type of dot has multiple parts, the colors can be customized in all sorts of ways. The shells come in yellow, white, blue, red and green. The reflectors come in the same colors, and one dot can have two different-colored reflectors. Each color combination has a different application.

For a centerline on a two-way street, the typical dot is a yellow shell with two yellow reflectors. For a lane or shoulder marker, it’s a white shell with a white reflector. But for one-way streets, the lane markers use multiple colors. If you’re driving down a one-way street, you’ll see white reflectors. But the back side — the side you’ll see in the rear-view mirror — has a red reflector, serving as a “wrong way” warning to dumbasses.

Every so often, you’ll see a stray blue dot stuck in the middle of a lane all by its lonesome, with a blue reflector in each direction. This little guy is a silent sentinel of public safety, marking the location of a fire hydrant.

Cost

According to Ken, a typical Class B dot costs about $2 when bought in bulk. But as any Home Depot shopper will tell you, the material price is meaningless. They get you on the labor and adhesives, and the same thing is true with the dot business. The “all-in” price of a dot — including the dot itself, adhesive and installation — is about five bucks.

Installation

Now that you know what the dots are and how much they cost, it’s time to stick ‘em to the road. Highway department use either epoxy or bituminous adhesive, which is similar to roof tar. Texas uses bituminous adhesive, and the specifications for this stuff are pretty demanding. The same adhesive is used for concrete and asphalt roads, and can be applied when the temperature of the road is anywhere from 40°F to 160°F. It has to withstand 200°F temperatures without softening. Dots are not afraid of global warming.

This means you have to heat the stuff to very high temperatures in order to apply it. The adhesive comes in 50-pound and 60-pound blocks, which are fed into a machine that heats it up to around 400°F. The machine crawls along the road and squirts gobs of adhesive at the right intervals. Workers then apply the dots by hand or machine, wiping the reflector lenses with paint-thinner to remove any wayward adhesive. Dots aren’t applied over expansion joints. Florida’s specifications mandate that no more than 2 percent of the dots should come loose or misaligned in the first 45 days of traffic exposure.

Testing

Dots are subjected to a battery of tests that boggles the mind. In California, they’re tested for identification and workmanship, bond strength, glaze thickness, hardness, directional reflectance, index of yellowness, color, autoclave, strength by compressive force and water absorption.

These tests are quite thorough and quite destructive. The dots are examined, manhandled, pulled with machines, shattered with hammers, dipped in hydroflouric acid, baked in ovens, immersed in water, scuffed with steel wool and crushed with 5,000 pounds of direct force.

Only the toughest and strongest dot recruits will be permitted to stand their eternal watch in the highways and byways of the Golden State.

Use and Abuse

In addition to providing visual clues for motorists, their raised nature provides tactile and aural feedback. We’ve all drifted over the line, only to be jerked back to attentive driving by the whump-whump-whump of a sequence of dots.

However, having bumps on the road presents a problem in cold climates — snowplows routinely scrape dots right off the road. In California, standard dots are countersunk in small depressions in the road. However, this is expensive to do, and it reduces the visibility of the dots. Accordingly, manufacturers have developed “snowplowable” dots. 3M’s plowable dot looks like this:

plowable dot

These dots are set in a cast-iron fitting, flush with the roadway or a bit lower. The flat edges along the sides guide a snowplow blade safety over the reflector housing, allowing a close shave every time.

Well, that’s it. Everything you could ever want to know about dots. Thanks to Ken Dinning of Professional Pavement Products for showing me around his store.

BONUS KNOWLEDGE: I learned another interesting fact about the traffic-control business. Speed bumps — “traffic calmers” in the business — are available that will slow down a car, but not an ambulance or fire truck. They’re built just narrower than the width between the tires on an emergency vehicle. Pretty cool, huh?


Sponsors: Flights - Arizona Pools - Car Insurance - Loans