Comments on: How to take care of your customers http://www.mattsapundit.com/2006/05/30/how-to-take-care-of-your-customers/ Fri, 14 Jan 2011 15:23:15 +0000 hourly 1 http://wordpress.org/?v=3.1 By: Matt Bramanti http://www.mattsapundit.com/2006/05/30/how-to-take-care-of-your-customers/comment-page-1/#comment-1507 Matt Bramanti Wed, 31 May 2006 21:24:37 +0000 http://www.mattsapundit.com/2006/05/30/how-to-take-care-of-your-customers/#comment-1507 John, I thought you lefties were in favor of consumer protection. You really don't have a problem with a company serving moldy food? Everyone involved in the transaction -- me, McDonald's Corp. and the franchisee -- all agreed that mold should not be served to customers. Could you be any further out of touch? John, I thought you lefties were in favor of consumer protection. You really don’t have a problem with a company serving moldy food?

Everyone involved in the transaction — me, McDonald’s Corp. and the franchisee — all agreed that mold should not be served to customers.

Could you be any further out of touch?

]]> By: John Cobarruvias http://www.mattsapundit.com/2006/05/30/how-to-take-care-of-your-customers/comment-page-1/#comment-1505 John Cobarruvias Wed, 31 May 2006 21:04:21 +0000 http://www.mattsapundit.com/2006/05/30/how-to-take-care-of-your-customers/#comment-1505 You bought an Asian Salad from McDonaldsons and you are complaining? It's like ordering a hamburger at a whole foods store. You get what you are served. You bought an Asian Salad from McDonaldsons and you are complaining?

It’s like ordering a hamburger at a whole foods store.

You get what you are served.

]]> By: ericpwjohnson http://www.mattsapundit.com/2006/05/30/how-to-take-care-of-your-customers/comment-page-1/#comment-1498 ericpwjohnson Wed, 31 May 2006 13:39:07 +0000 http://www.mattsapundit.com/2006/05/30/how-to-take-care-of-your-customers/#comment-1498 Actually some fine stinky cheeses are made with those molds Matt. You missed an opportunity to make something Whole Foods would buy Another career opportunity gone - you could have been a contender Actually some fine stinky cheeses are made with those molds Matt. You missed an opportunity to make something Whole Foods would buy

Another career opportunity gone – you could have been a contender

]]> By: Tom Bazan http://www.mattsapundit.com/2006/05/30/how-to-take-care-of-your-customers/comment-page-1/#comment-1458 Tom Bazan Tue, 30 May 2006 16:25:33 +0000 http://www.mattsapundit.com/2006/05/30/how-to-take-care-of-your-customers/#comment-1458 Running a McDuck is getting to be a tough business. Competition is emmense. I have appraised one, and had data on three of those burger factories. All three used to run at double the revenue level at that time I looked at them. I suppose they have boosted revenues back up, but, none are unlikely to ever match the profit levels they used to enjoy. That is why, in my view, they are taking customer satisfaction so seriously right now. Running a McDuck is getting to be a tough business. Competition is emmense.

I have appraised one, and had data on three of those burger factories. All three used to run at double the revenue level at that time I looked at them. I suppose they have boosted revenues back up, but, none are unlikely to ever match the profit levels they used to enjoy.

That is why, in my view, they are taking customer satisfaction so seriously right now.

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