Comments on: Self-checkout and the decline of Western Civilization http://www.mattsapundit.com/2006/03/17/self-checkout-and-the-decline-of-western-civilization/ Mon, 13 Oct 2008 12:51:17 +0000 http://wordpress.org/?v=2.1 By: The Dude http://www.mattsapundit.com/2006/03/17/self-checkout-and-the-decline-of-western-civilization/#comment-184 The Dude Sat, 18 Mar 2006 00:44:02 +0000 http://www.mattsapundit.com/2006/03/17/self-checkout-and-the-decline-of-western-civilization/#comment-184 Bullshit is absolutely what it is. What annoys me about the self-serve trend is that people seem to have lost sight of the concept of value. What something costs is not the only factor I use when determining what I want to buy. The value that item has for me is a critical factor. For example, I'd much rather pay $50 for a pair of pants that will last me for 3 years and fit wonderfully than $20 for a pair that I'll wear for 6 months and only fit marginally well. There is value in the customer service I receive from a LIVE HUMAN BEING and merchants seem to have forgotten that. Bullshit is absolutely what it is. What annoys me about the self-serve trend is that people seem to have lost sight of the concept of value. What something costs is not the only factor I use when determining what I want to buy. The value that item has for me is a critical factor.

For example, I’d much rather pay $50 for a pair of pants that will last me for 3 years and fit wonderfully than $20 for a pair that I’ll wear for 6 months and only fit marginally well. There is value in the customer service I receive from a LIVE HUMAN BEING and merchants seem to have forgotten that.

]]> By: Tom Bazan http://www.mattsapundit.com/2006/03/17/self-checkout-and-the-decline-of-western-civilization/#comment-185 Tom Bazan Sat, 18 Mar 2006 18:00:29 +0000 http://www.mattsapundit.com/2006/03/17/self-checkout-and-the-decline-of-western-civilization/#comment-185 If you don't like the hassle, just call in your order. The groceries are reviving the home delivery service. Email or fax your order (must exceed a minimum), and authorize payment with your debit or credit card, arrange a delivery time. You may need to learn to appropriately tip the delivery person, it's not like blowing off the pizza delivery kid. If you don’t like the hassle, just call in your order.

The groceries are reviving the home delivery service. Email or fax your order (must exceed a minimum), and authorize payment with your debit or credit card, arrange a delivery time. You may need to learn to appropriately tip the delivery person, it’s not like blowing off the pizza delivery kid.

]]> By: Z http://www.mattsapundit.com/2006/03/17/self-checkout-and-the-decline-of-western-civilization/#comment-187 Z Wed, 22 Mar 2006 14:45:14 +0000 http://www.mattsapundit.com/2006/03/17/self-checkout-and-the-decline-of-western-civilization/#comment-187 Central Market (HEB) are much better than Kroger self serve scanners. They don't require one to scan your item across the yellow pad , and only ask once that you put your crap in the bag. Sometimes I'd rather have the personal relationship of customer and clerk. And when I'm horny, I tell the female clerk my name is Matt Bramanti, and I'm sure to get laid later that evening. Works every time, thanks Matt. Central Market (HEB) are much better than Kroger
self serve scanners. They don’t require one to scan
your item across the yellow pad , and only ask once
that you put your crap in the bag.
Sometimes I’d rather have the personal relationship
of customer and clerk.
And when I’m horny, I tell the female clerk my name
is Matt Bramanti, and I’m sure to get laid later that evening. Works every time, thanks Matt.

]]> By: Matt Bramanti http://www.mattsapundit.com/2006/03/17/self-checkout-and-the-decline-of-western-civilization/#comment-188 Matt Bramanti Wed, 22 Mar 2006 16:11:40 +0000 http://www.mattsapundit.com/2006/03/17/self-checkout-and-the-decline-of-western-civilization/#comment-188 Glad it works. :) Glad it works. :)

]]> By: Evan http://www.mattsapundit.com/2006/03/17/self-checkout-and-the-decline-of-western-civilization/#comment-193 Evan Fri, 24 Mar 2006 02:57:41 +0000 http://www.mattsapundit.com/2006/03/17/self-checkout-and-the-decline-of-western-civilization/#comment-193 Self-scanning is American progress at its finest. I prefer it, and I know lots of other people do to. Money that the grocery store doesn't pay to employees to check me out is money that goes into my pocket in the long run through lower prices. Self-scanning is American progress at its finest. I prefer it, and I know lots of other people do to.

Money that the grocery store doesn’t pay to employees to check me out is money that goes into my pocket in the long run through lower prices.

]]> By: Matt Bramanti http://www.mattsapundit.com/2006/03/17/self-checkout-and-the-decline-of-western-civilization/#comment-196 Matt Bramanti Fri, 24 Mar 2006 06:19:08 +0000 http://www.mattsapundit.com/2006/03/17/self-checkout-and-the-decline-of-western-civilization/#comment-196 Fair enough, Evan. It's definitely a trade-off, like in any industry: price vs. service. I'll gladly pay 5% more if it means I don't have to punch numbers from a tomato label. But even for people who like the self-scan machines, you've gotta admit there are drawbacks. The biggest, in my opinion, is the stupid scale. The device freezes up unless all the bagged groceries are on there at once, and the scale is way too small for even a moderate-sized shopping trip. Fair enough, Evan. It’s definitely a trade-off, like in any industry: price vs. service. I’ll gladly pay 5% more if it means I don’t have to punch numbers from a tomato label.

But even for people who like the self-scan machines, you’ve gotta admit there are drawbacks. The biggest, in my opinion, is the stupid scale. The device freezes up unless all the bagged groceries are on there at once, and the scale is way too small for even a moderate-sized shopping trip.

]]> By: Lucie http://www.mattsapundit.com/2006/03/17/self-checkout-and-the-decline-of-western-civilization/#comment-2430 Lucie Fri, 14 Jul 2006 00:48:26 +0000 http://www.mattsapundit.com/2006/03/17/self-checkout-and-the-decline-of-western-civilization/#comment-2430 Hey, just found your site. Pretty cool, linked from the Chronicle's site, because I couldn't have agreed more with some of your statements to that strange bird, David Mathews. What rock does he live under, anyway? Unfortunately, I'm too pressed for time to read your whole blog, but it's obviously good stuff. And your take on Kroger? As a mother of a voraciously hungry teenage who averages three trips a week to Kroger, I couldn't agree more. Too bad we don't have better HEB around here. I refuse to go to the mall for many of the same reasons - the complete lack of decent customer service. They used to teach that when you got your first job. Now they must teach them how to avoid answering any questions at all. Good luck with this site, it's good. Hey, just found your site. Pretty cool, linked from the Chronicle’s site, because I couldn’t have agreed more with some of your statements to that strange bird, David Mathews. What rock does he live under, anyway? Unfortunately, I’m too pressed for time to read your whole blog, but it’s obviously good stuff. And your take on Kroger? As a mother of a voraciously hungry teenage who averages three trips a week to Kroger, I couldn’t agree more. Too bad we don’t have better HEB around here. I refuse to go to the mall for many of the same reasons - the complete lack of decent customer service. They used to teach that when you got your first job. Now they must teach them how to avoid answering any questions at all.

Good luck with this site, it’s good.

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